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Customer Service
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General Shipping Information
We do our very best to get your order shipped to you as quickly as possible. Items that are in-stock in our warehouse are usually shipped within 24 hours. Items shipped from the manufacturer generally take longer depending on the manufacturer and their policies. In all cases you will receive a confirmation e-mail with a tracking number as soon as your order ships.
Times for delivery listed below are provided as a guideline only. Actual delivery times may vary based on location. The guideline takes into consideration the processing of your order, verification, packaging, preparation and pick up. We do our best to get your order to you as fast as possible but can not guarantee delivery times.
Some items within the same order may ship in separate packages and therefore may show a different status and / or shipping method. From the time you receive your shipping confirmation email, please allow 24-48 hours for your order status information to be available on the carrier's website.
If you have any questions please call our Customer Support team toll-free at 1-888-440-2668.
Notes:
- UPS will not deliver to P.O. Boxes.
Within the Continental US:
| Order Amount | Economy Grounda | UPS Groundb | 2nd Dayc | Next Dayd |
| Under $25 | $7.95 | $10.95 | $13.95 | $24.95 |
| $25.00-$49.99 | $7.95 | $12.95 | $16.95 | $24.95 |
| $50.00-$74.99 | $7.95 | $14.95 | $17.95 | $24.95 |
| $75.00-$149.99 | $5.00 | $17.95 | $24.95 | |
| $150.00 & Above | $5.00 | $17.95 | $29.95 |
(a) 2-6 business days
(b) 3-5 business days
(c) 2 business days
(d) 1 business day
Alaska/Hawaii:
| Order Amount | USPSa |
| Under $25 | $14.95 |
| $25.00-$49.99 | $15.95 |
| $50.00-$74.99 | $17.95 |
| $75.00-$99.99 | $18.95 |
| $100.00-$124.99 | $20.95 |
| $125.00-$149.99 | $21.95 |
| $150.00-$174.99 | $22.95 |
| $175.00-$199.99 | $24.95 |
| $200.00-$299.99 | $25.95 |
| $300.00 & Above | $25.95 |
(a) 3-6 days
APO/FPO (USPS SHIPPING ONLY):
| Order Amount | USPSa |
| Under $25 | $11.95 |
| $25.00-$49.99 | $12.95 |
| $50.00-$74.99 | $14.95 |
| $75.00-$99.99 | $15.95 |
| $100.00-$124.99 | $17.95 |
| $125.00-$149.99 | $18.95 |
| $150.00-$174.99 | $20.95 |
| $175.00-$199.99 | $21.95 |
| $200.00-$249.99 | $22.95 |
| $250.00-$299.99 | $23.95 |
| $300.00 & Above | $24.95 |
(a) 2-4 weeks