Customer Service
Your Security is important to us. Privacy policy
Customer Service
If you have any questions
or need help with your
account, please contact us.
Secure Shopping
How do I know my personal information is secure?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information. Using your credit card on the Boot Barn® website to order products is, in fact, significantly safer than placing credit card orders with conventional mail order houses or even making purchases at a retail store where paper work is stored. Our shopping cart portion of our site is backed by the industry leader (Verisign) to ensure our site provides the highest level of security.
If you do not feel comfortable sending your credit card information over the internet, you may call us toll free at 1-888-440-2668
When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone, toll free at 1-888-440-2668.
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